The payment can be done either by bank transfer or through world remit.
If flight tickets are involved in the package then 100% flight ticket cost in advance is require.
EASTBOUND JOURNEYZ hold the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.
Yes you can freeze the cost without paying anything in case your holiday does not involve any flights/trains. We shall give you payment deadline in this case. In case your holiday involves any flights then you can freeze the price by 50% of the total cost as booking confirmation fee.
As soon as we receive the payment, we shall acknowledge it & go ahead with booking process. You shall receive all the travel e vouchers (flight tickets/hotel vouchers/service or activity voucher/train tickets) within 7 working days.
Once holiday gets confirmed. Yes, you can. If it is feasible and there is availability in the new activity that you want, you can go ahead and change the same.
This is rarest of rare case. Though in case there is any hike in entrance fees of monuments/museums, taxes, fuel cost or guide charges – by govt of India, the same shall be intimate to you as soon as possible & would be charged as extra by you.
We have 24 X 7 hours customer support hotline number which shall be provided to you prior to your arrival day.
This is a rare event at Eastbound Journeyz since we work with top 5 best & reliable partners in every Asian destination. If sudden changes in weather or other such unforeseen events lead to cancellation, you will be refunded the amount for the experience as per the cancellation policy of the experience /activity provider. Also, if there is sufficient heads up, we try and give you an equally exciting alternate, based on your interests.
We assign reliable, disciplined & knowledgeable chauffeurs & they will ensure you get transferred on time to the airport to board flight. However, if such thing happen then it is always best to get in touch with airline people directly to get a quick assistance. You can also reach to us through our 24 X 7 hours customer support hotline number.
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